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Check your hard drive to make sure it has at least 10 gigabytes of free space available for Windows Update to use, and make sure the date and time on your PC are accurate. Perform a manual clean up in preparation for the install. See this article for more information on how to do a manual cleanup. Delete the keys and restart the install or upgrade process.

In case you still end up encountering the 1618 error,move down to the next potential fix below. If the same 1618 error is still occurring, move down to the next potential fix below. Restarting your PCIf you haven’t done this yet, do so and attempt to install Google Earth Pro immediately after the next startup is complete. Get a full year of priority access to our expert Quicken agents. This is a more last-ditch effort if you can’t get anything else to work. Restart the browser and then give the install another go.

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Otherwise, download one of the tarballs below and extract it yourself. If you’re having this issue on Windows 7, read our post on fixing Windows Update in Windows 7.

Lastly, if none of that works, you can try opening an InPrivate Browsing session in IE and then trying to run the install program from inside that session. Click on the gear icon, click on Safety and then click on InPrivate Browsing. Make sure you export the keys first (File – Export) before deleting them. Once you have run the Fix it solution or deleted the keys manually, try to install Office again.

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The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared configuration. If your network is live, make sure that you understand the potential impact of any command. This document describes how to resolve a problem that is caused by persistent registry keys when you install or upgrade Cisco Jabber for Windows.

  • To do this, click the Start search box and type "reset." Click "Reset this PC" in the search results.
  • Blue Screen of Death is often caused by hardware issues rather than software problems – hence checking your memory and hard drive in the above troubleshooting steps.
  • In the "Reset this PC" section, click "Get started." Follow the directions to reinstall Windows, keeping your files if you desire.
  • When it’s done, you’ll have a clean, fresh new version of Windows without any of the software or drivers that might be causing the BSOD.
  • A fast and easy way to troubleshoot a recurring BSOD issue is to uninstall any external peripherals, such as printers, scanners, external storage, and so on.

We use cookies to make interactions with our websites and services easy and meaningful. For more information about the cookies we use or to find out how you can disable cookies, click here. Sign up to get immediate access to this course plus thousands more you can watch anytime, anywhere. I wish I had the foresight to see all these changes ahead of time, but I did not anticipate them. Partly because I’m still learning my way around existing release processes at Microsoft, and partly because we’re cutting new ground with how we release software with ASP.NET MVC.

If the install stops at 94%, you just have to try and restart the computer and see if that fixes it for you. If you don’t get stuck, then you can go back to Services.msc after the install, right-click on Print Spooler and click on Start. The reason for this is apparently due to HP printers conflicting with the Office install. Also, at the bottom of that article, there are steps to manually remove Office 2013 in case neither of the two methods above work. It’s quite a few steps, but hopefully you won’t have to get to that stage. Once you’ve run the two tools above, go ahead and restart and then try to install Office 2013 again and hopefully you’ll be successful.